Customer Service Training: Critical Elements of Customer Service

Publisher 2010 Advanced – Working with Building Blocks

Project 2010 Intermediate – Working with Tasks

Publisher 2010 Intermediate – Managing Your Publications

SharePoint Designer 2010 Advanced – Using InfoPath 2010 with SharePoint Designer 2010

Team Building: Developing High Performance Teams

Purchasing and Procurement Basics

Skype for Business – Using Skype for Business in the Notification Area

SharePoint Designer 2010 Foundation – Creating a Basic HTML Page

Problem Solving and Decision Making

Developing a Training Needs Analysis

Balanced Scorecard Basics