Conversational Leadership

Customer Service Training: Managing Customer Service

Meeting Management: The Art of Making Meetings Work

Workplace Violence: How to Manage Anger and Violence in the Workplace

Balanced Scorecard Basics

Creating a Dynamite Job Portfolio

Word 2010 Advanced – Creating Tables

Skype for Business – Setting Your Presence and Location

Workplace Harassment: What It Is and What to Do About It

Hiring for Success: Behavioral Interviewing Techniques

Word 2010 Expert – Working with References

Word 2010 Foundation – Creating Documents